General Terms and Conditions
1. Scope of Application
2. Offers and Service Descriptions
3. Ordering Process and Conclusion of Contract
4. Prizes and Shipping Costs
5. Delivery, Availability of Goods
6. Methods of Payment
7. Reservation of Title
8. Defects Liability and Warranty
9. Liability
10. Storage of the text of the contract
11. Final provisions
1. Scope of application
1.1. For the business relationship between CCComponents, owner: Marco Krause, Hauffstraße 2, DE-90491 Nuremberg (hereinafter “Seller”) and the customer (hereinafter “Customer”) the following General Terms and Conditions apply exclusively in their version valid at the time of ordering.
1.2. You can contact our customer service for questions and complaints on weekdays from 9:00 am to 6:00 pm by phone +49/179/6655651 and by e-mail info@cccomponents.de.
1.3. For the purposes of these General Terms and Conditions the consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed primarily to his commercial or independent professional activity (Section 13 of the German Civil Code).
1.4. Deviating terms and conditions of the customer shall not be accepted unless the Seller expressly agrees to their validity.
2. Offers and service descriptions
The presentation of the products in the online shop does not constitute a legally binding offer but an invitation to place an order. Service descriptions in catalogues and on the seller’s website do not have the character of an assurance or warranty.
All offers are valid “as long as the stock lasts” if nothing else is mentioned in the products. For the rest errors are reserved.
3. Ordering process and conclusion of contract
3.1. The customer may select products from the seller’s assortment without obligation and collect them via the “to the shopping cart” button in a so-called shopping cart. Within the shopping cart, the product selection can be changed, e.g. deleted. The customer can then proceed to the end of the order process via the “Continue to checkout” button within the shopping cart.
3.2. The customer submits a binding application for the purchase of the goods in the shopping cart via the “Order for payment” button. Before submitting the order, the customer can change and view the data at any time, return to the shopping cart using the browser function “back” or cancel the order process altogether. Necessary information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic acknowledgement of receipt by e-mail, in which the customer’s order is listed again and which the customer can print out via the “Print” function (order confirmation). The automatic acknowledgement of receipt merely documents that the customer’s order has been received by the seller and does not constitute acceptance of the request. The purchase contract is only concluded when the seller has dispatched the ordered product to the customer within 2 days, handed it over or confirmed the shipment to the customer within 2 days with a second e-mail, explicit order confirmation or sending of the invoice.
3.4. Should the seller allow a prepayment, the contract is concluded with the provision of the bank details and request for payment. If the payment has not been received by the seller until 10 calendar days after the order confirmation has been sent, the seller withdraws from the contract with the result that the order is void and the seller is not obliged to deliver. The order is then completed for the buyer and seller without further consequences. A reservation of the item for prepayment is therefore made for a longer than 10 calendar days.
4. Prices and shipping costs
4.1. All prices stated on the seller’s website are inclusive of the applicable statutory value added tax.
4.2. In addition to the stated prices, the seller will charge shipping costs for delivery. The shipping costs will be clearly communicated to the buyer on a separate information page and in the context of the ordering process.
5. Delivery, availability of goods
5.1. Insofar as advance payment has been agreed, the delivery will take place after receipt of the invoice amount.
5.2. Should the delivery of the goods fail due to the fault of the buyer despite three attempts to deliver, the seller may withdraw from the contract. Any payments made will be refunded to the customer immediately.
5.3. If the ordered product is not available because the seller is not supplied with this product by his supplier through no fault of his own, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or the customer does not request delivery of a comparable product, the seller will immediately refund the customer for any consideration already provided.
5.4. Customers will be informed of delivery times and delivery restrictions on a separate information page or within the respective product description.
6. Methods of Payment
6.1. The customer may choose from the available payment methods during and before the completion of the ordering process. Customers will be informed of the available means of payment on a separate information page.
6.2. If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.
6.3. If third parties are commissioned with the payment processing, e.g. Paypal. their general terms and conditions apply.
6.4. If the due date of the payment is determined according to the calendar, the customer is already in default by missing the date. In this case, the customer must pay the statutory interest on late payment.
6.5. The customer’s obligation to pay interest on arrears does not preclude the seller from claiming further damages for delay.
6.6. The customer shall only be entitled to set-off if his counterclaims have been legally established or recognized by the seller. The customer can only exercise a right of retention if the claims result from the same contractual relationship.
7. Retention of title
Until full payment has been made, the delivered goods remain the property of the seller.
8. Defects Liability and Warranty
8.1. The warranty is determined by law.
8.2. A guarantee exists for the goods delivered by the seller only if this has been expressly delivered. Customers will be informed of the warranty conditions prior to the initiation of the ordering process.
9. Liability
9.1. The following exclusions and limitations of liability shall apply to the seller’s liability for damages, without prejudice to the other statutory conditions of claim.
9.2. The seller shall be liable without limitation if the cause of the damage is based on intent or gross negligence.
9.3. Furthermore, the seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations the fulfilment of which enables the proper execution of the contract in the first place and on whose compliance the customer regularly relies. In this case, however, the seller shall only be liable for the foreseeable damage typical of the contract. The seller shall not be liable for the slightly negligent breach of obligations other than those specified in the preceding sentences.
9.4. The above limitations of liability do not apply in the event of injury to life, body and health, for a defect after taking over a guarantee for the quality of the product and in the case of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
9.5. Insofar as the liability of the seller is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.
10. Storage of the text of the contract
10.1. The customer may print out the text of the contract before placing the order to the seller by using the printing function of his browser in the last step of the order.
10.2. The seller shall also send the customer an order confirmation with all order data to the e-mail address provided by him. With the order confirmation, but at the latest at the time of delivery of the goods, the customer also receives a copy of the GTC along with revocation instructions and the instructions on shipping costs as well as delivery and payment conditions. If you have registered in our shop, you can view your placed orders in your profile area. In addition, we store the contract text, but do not make it accessible on the Internet.
11. Final provisions
11.1. The place of jurisdiction and place of performance shall be the registered office of the seller if the Customer is a merchant, a legal entity under public law or a special fund under public law.
11.2. The language of the contract is German.
11.3. European Commission Platform on Online Dispute Resolution (ODR) for Consumers: http://ec.europa.eu/consumers/odr/. We are not prepared or obliged to participate in a dispute resolution procedure before a consumer arbitration board.
